Customer Service support@snhomee.com





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We have a 90-day return policy, which means you can apply for a return within 90 days of receiving the item.
Non-Returnable Items: Used, Clearance, promotional, or custom-made items (unless defective), Return requests made after 90 days.
If there is no quality problem, you need to bear the return cost yourself.
To initiate a return, you can contact us at support@snhomee.com. If your return is accepted, we will send you a specific return shipping label(only supported by FedEx) and instructions on how and where to send the package.
We have overseas warehouses in Houston, Los Angeles, and New Jersey, and the delivery time is 3-8 business days. We only ship to 48 contiguous states and Washington D.C. within the US, excluding Alaska, Hawaii and Puerto Rico..
Each order is delivered by a third-party provider (e.g. FedEx, UPS, Amazon) to the address you provide. Depending on the workload of the logistics company, the estimated delivery time is 5-10 business days (2 business days for order processing and 3-8 business days for delivery). In the event of force majeure, it will delay the processing of the order.
All warranty questions can be consulted by our service email: support@snhomee.com
All our products carry a 3-year warranty.We would recommend that you read carefully the relevant instructions contained in your user manual.They contain conditions for their correct usage which if not followed will invalidate your warranty.
Snhomee will repair or replace, at our discretion and free of charge to the original purchaser, any parts covered by this warranty that on examination, by Snhomee staff, are found to be defective in material and/or workmanship.
Any unauthorised attempt by anyone other than the manufacturer to repair or dismantle a piece of product will invalidate the warranty. You should never make alterations to the design of the product or adapt it in any way – to do so will invalidate the warranty.
We will not be liable for a products failure in the following circumstances:
You continue to use the product after notifying us of any faults.
The defect arises because you failed to follow instructions as to its storage, installation, commissioning, use or maintenance.
Fabric damage resulting from misuse, negligence, abuse, accident or incorrect cleaning.
Unauthorised or incorrect repairs, alterations and modifications.
Damage to the product from misuse, negligence, abuse or accident.
Damage caused from normal wear and tear.
Damage caused by common carrier abuse or mishandling and any special, indirect, incidental and/or consequential damages.
Designed to balance comfort, organization, and long-term reliability, this storage platform bed frame with upholstered headboard adapts effortlessly to modern bedrooms.

Choose the ideal size for your space and mattress:
Full: 56"W × 75.2"L × 48"H (Fits standard Full mattress)
Queen: 62"W × 80.3"L × 48"H (Most popular choice)
King: 77.55"W × 80.3"L × 45.2"H (Maximum sleeping & storage space)

Light Beige Fabric – warm, airy, and versatile
Dark Gray Fabric – modern, calm, and easy to match

Comfortable Support Meets Everyday Convenience
The padded headboard is wrapped in soft, durable fabric, offering comfortable back support for reading or relaxing.
An integrated headboard storage shelf keeps everyday essentials—phones, glasses, books, or alarm clocks—within easy reach, reducing bedside clutter while enhancing functionality.
This thoughtful design makes it a true storage bed frame with headboard, not just a place to sleep.

2 Drawers + Under-Bed Clearance
Two extra-large drawers are built into the footboard, ideal for storing:
Bedding and blankets
Seasonal clothing
Shoes or accessories

Smooth-rolling wheels ensure effortless access, while the raised platform design also allows room underneath for storage bins or robot vacuums—maximizing every inch of space.
A practical upgrade for anyone looking for a platform bed frame with storage that stays visually clean and organized.

No Squeaks, No Disruptions
Integrated anti-noise strips and securely fastened slats eliminate creaks and movement sounds, so you can turn, sit, or get up without disturbing your sleep—or your partner’s.

One Box. Clear Instructions. Tools Included.
All parts are clearly labeled and packed in a single box.
With step-by-step instructions, assembly can be completed in under an hour with two people—no extra tools required.
Every Snhomee bed frame is backed by a 3-year warranty, reflecting our commitment to long-term quality.
Enjoy free shipping and access to our 24/5 professional support team for installation guidance, product questions, or post-purchase assistance—so you can rest easy from day one.
We offer free shipping on most items; however, some products may incur a shipping fee based on the destination and weight of the items. The exact amount will be displayed at checkout.
Notice: Currently, we only ship to the continental US; we do not ship to Alaska, Hawaii, or Puerto Rico.
Please refer to https://www.snhomee.com/pages/shipping-delivery for specific shipping policies.
Time: We offer a 90-day money-back guarantee, which means you can request a return within 90 days of receiving the item.
Request: When exchanging items, all items must be in the same condition that you received it, unopened, unworn or unused, with original tags, and in its original packaging. You"ll also need the receipt or proof of purchase. When returning items, all items must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You"ll also need the receipt or proof of purchase.
Fee: If the product has no quality problems, you must bear the return and exchange fees yourself.
If you receive a defective, incorrect or incomplete item, please contact us immediately and attach a photo of the damaged product (if applicable) so that we can promptly re-issue you a good product or refund you.
Notice: Please keep all items and packaging materials until your claim is resolved. For a specific return policy, please refer to https://www.snhomee.com/pages/return-refund-policy
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