Customer Service support@snhomee.com





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No-Hassle 100% Money-Back Guarantee!
We have a 90-day return policy, which means you can apply for a return within 90 days of receiving the item.
Non-Returnable Items: Used, Clearance, promotional, or custom-made items (unless defective), Return requests made after 90 days.
If there is no quality problem, you need to bear the return cost yourself.
To initiate a return, you can contact us at support@snhomee.com. If your return is accepted, we will send you a specific return shipping label(only supported by FedEx) and instructions on how and where to send the package.
We have overseas warehouses in Houston, Los Angeles, and New Jersey, and the delivery time is 3-8 business days. We only ship to 48 contiguous states and Washington D.C. within the US, excluding Alaska, Hawaii and Puerto Rico..
Each order is delivered by a third-party provider (e.g. FedEx, UPS, Amazon) to the address you provide. Depending on the workload of the logistics company, the estimated delivery time is 5-10 business days (2 business days for order processing and 3-8 business days for delivery). In the event of force majeure, it will delay the processing of the order.
All warranty questions can be consulted by our service email: support@snhomee.com
All our products carry a 3-year warranty.We would recommend that you read carefully the relevant instructions contained in your user manual.They contain conditions for their correct usage which if not followed will invalidate your warranty.
Snhomee will repair or replace, at our discretion and free of charge to the original purchaser, any parts covered by this warranty that on examination, by Snhomee staff, are found to be defective in material and/or workmanship.
Any unauthorised attempt by anyone other than the manufacturer to repair or dismantle a piece of product will invalidate the warranty. You should never make alterations to the design of the product or adapt it in any way – to do so will invalidate the warranty.
We will not be liable for a products failure in the following circumstances:
You continue to use the product after notifying us of any faults.
The defect arises because you failed to follow instructions as to its storage, installation, commissioning, use or maintenance.
Fabric damage resulting from misuse, negligence, abuse, accident or incorrect cleaning.
Unauthorised or incorrect repairs, alterations and modifications.
Damage to the product from misuse, negligence, abuse or accident.
Damage caused from normal wear and tear.
Damage caused by common carrier abuse or mishandling and any special, indirect, incidental and/or consequential damages.
【Precision Support System — Wake Up Without Aches】

This foam mattress delivers targeted, zoned support that aligns your body and relieves pressure on the shoulders, hips, and lower back—where pain usually starts. The balanced soft comfort layer adapts to your sleeping position, making it ideal for side sleepers, back sleepers, and combination sleepers. Wake up feeling refreshed, without stiffness or morning back pain.
Built with hundreds of individually wrapped pocket springs, the hybrid mattress absorbs movement before it reaches you—perfect for light sleepers and couples. The reinforced edge support system prevents roll-off and sagging, while maintaining a quiet, disturbance-free sleep, even when your partner moves during the night.
The hybrid mattress is wrapped in soft, premium knit fabric and designed with a breathable ventilation structure that promotes continuous airflow. Heat and moisture dissipate quickly, keeping your sleep surface cool, dry, and comfortable—especially beneficial for hot sleepers or those sensitive to temperature changes.

Engineered with a medium-firm comfort level, this mattress strikes the perfect balance between cushioning and support. The zoned spring system enhances lumbar alignment and edge stability while minimizing motion transfer. Its versatile structure makes it suitable not only for standard bed frames, but also for motorhomes, trailers, bunk beds, and other compact or specialty beds.
Your hybrid mattress arrives compressed, rolled, and securely boxed for convenient delivery. Simply unbox, unroll, and allow 48–72 hours for full expansion. No tools, no complicated setup—just relax and enjoy comfortable, supportive sleep anytime.
|
Item Firmness Description |
Medium |
|
Additional Features |
Memory Foam,High Density Foam,pocket springs |
|
Mattress Coil Type |
Pocketed Coil |
|
Size |
Twin/Full/Queen/King |
|
Item Dimensions L x W x Thickness |
Twin--10 Inch:75"L x 39"W x 10"Th Twin--12 Inch:75"L x 39"W x 12"Th Twin--14 Inch:75"L x 39"W x 14"Th Full--10 Inch:75"L x 54"W x 10"Th Full---12 Inch:75"L x 54"W x 12"Th Full---14 Inch:75"L x 54"W x 14"Th Queen--10 Inch:80"L x 60"W x 10"Th Queen---12 Inch:80"L x 60"W x 12"Th Queen---14 Inch:80"L x 60"W x 14"Th King--10 Inch:80"L x 76"W x 10"Th King---12 Inch:80"L x 76"W x 12"Th King---14 Inch:80"L x 76"W x 14"Th |
|
Item Depth |
10/12/14 inches |
|
top-style |
Euro Top |
|
Color |
White |
We offer free shipping on most items; however, some products may incur a shipping fee based on the destination and weight of the items. The exact amount will be displayed at checkout.
Notice: Currently, we only ship to the continental US; we do not ship to Alaska, Hawaii, or Puerto Rico.
Please refer to https://www.snhomee.com/pages/shipping-delivery for specific shipping policies.
Time: We offer a 90-day money-back guarantee, which means you can request a return within 90 days of receiving the item.
Request: When exchanging items, all items must be in the same condition that you received it, unopened, unworn or unused, with original tags, and in its original packaging. You"ll also need the receipt or proof of purchase. When returning items, all items must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You"ll also need the receipt or proof of purchase.
Fee: If the product has no quality problems, you must bear the return and exchange fees yourself.
If you receive a defective, incorrect or incomplete item, please contact us immediately and attach a photo of the damaged product (if applicable) so that we can promptly re-issue you a good product or refund you.
Notice: Please keep all items and packaging materials until your claim is resolved. For a specific return policy, please refer to https://www.snhomee.com/pages/return-refund-policy
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