Customer Service support@snhomee.com





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We have overseas warehouses in Houston, Los Angeles, and New Jersey, and the delivery time is 3-8 business days. We only ship to 48 contiguous states and Washington D.C. within the US, excluding Alaska, Hawaii and Puerto Rico..
Each order is delivered by a third-party provider (e.g. FedEx, UPS, Amazon) to the address you provide. Depending on the workload of the logistics company, the estimated delivery time is 5-10 business days (2 business days for order processing and 3-8 business days for delivery). In the event of force majeure, it will delay the processing of the order.
Total Shopping Assurance| 100% Hassle-Free Service
We have a 90-day return policy, which means you can apply for a return within 90 days of receiving the item.
Non-Returnable Items: Used, Clearance, promotional, or custom-made items (unless defective), Return requests made after 90 days.
If there is no quality problem, you need to bear the return cost yourself.
To initiate a return, you can contact us at support@snhomee.com. If your return is accepted, we will send you a specific return shipping label(only supported by FedEx) and instructions on how and where to send the package.
3-Year Manufacturer’s Warranty | Professional Tech Support
All warranty questions can be consulted by our service email: support@snhomee.com
All our products carry a 3-year warranty.We would recommend that you read carefully the relevant instructions contained in your user manual.They contain conditions for their correct usage which if not followed will invalidate your warranty.
Snhomee will repair or replace, at our discretion and free of charge to the original purchaser, any parts covered by this warranty that on examination, by Snhomee staff, are found to be defective in material and/or workmanship.
Any unauthorised attempt by anyone other than the manufacturer to repair or dismantle a piece of product will invalidate the warranty. You should never make alterations to the design of the product or adapt it in any way – to do so will invalidate the warranty.
We will not be liable for a products failure in the following circumstances:
You continue to use the product after notifying us of any faults.
The defect arises because you failed to follow instructions as to its storage, installation, commissioning, use or maintenance.
Fabric damage resulting from misuse, negligence, abuse, accident or incorrect cleaning.
Unauthorised or incorrect repairs, alterations and modifications.
Damage to the product from misuse, negligence, abuse or accident.
Damage caused from normal wear and tear.
Damage caused by common carrier abuse or mishandling and any special, indirect, incidental and/or consequential damages.
Snhomee is a trusted name in cabinet furniture, known for its quality, innovation, and timeless design.
All warranty questions can be consulted by our service email: support@snhomee.com
All our products carry a 3-year warranty.We would recommend that you read carefully the relevant instructions contained in your user manual.They contain conditions for their correct usage which if not followed will invalidate your warranty.
Snhomee will repair or replace, at our discretion and free of charge to the original purchaser, any parts covered by this warranty that on examination, by Snhomee staff, are found to be defective in material and/or workmanship.
Any unauthorised attempt by anyone other than the manufacturer to repair or dismantle a piece of product will invalidate the warranty. You should never make alterations to the design of the product or adapt it in any way – to do so will invalidate the warranty.
We will not be liable for a products failure in the following circumstances:
You continue to use the product after notifying us of any faults.
The defect arises because you failed to follow instructions as to its storage, installation, commissioning, use or maintenance.
Fabric damage resulting from misuse, negligence, abuse, accident or incorrect cleaning.
Unauthorised or incorrect repairs, alterations and modifications.
Damage to the product from misuse, negligence, abuse or accident.
Damage caused from normal wear and tear.
Damage caused by common carrier abuse or mishandling and any special, indirect, incidental and/or consequential damages.
Upgrade your bedroom with this modern velvet upholstered LED bed frame featuring a built-in charging station, spacious storage headboard, and a sturdy noise-free platform design. Combining style, comfort, and everyday functionality, it's the perfect centerpiece for any modern bedroom.

Wrapped in premium soft velvet upholstery, this bed frame features an elegant hollow-out headboard design that adds depth and a contemporary touch to your bedroom. The fully upholstered headboard and side rails with rounded edges provide exceptional comfort and support for reading, relaxing, or watching TV while creating a warm, inviting atmosphere.

Keep your essentials organized and fully charged. The 2-tier storage headboard provides convenient space for books, glasses, phones, and other bedside items, while the built-in charging station features 1 USB Type-C port and 2 USB Type-A ports for charging multiple devices without leaving your bed.

Make the most of your bedroom with 7.78 inches of under-bed clearance, perfect for storing storage bins, shoes, luggage, or seasonal items. The elevated platform also allows easy access for robot vacuums, helping keep your room clean with minimal effort.

Enhance your space with the built-in RGB LED lighting. Easily adjust colors, brightness, and dynamic lighting modes using the included remote or mobile app to create the perfect atmosphere for relaxing, reading, or gaming.

Built with a reinforced metal frame and heavy-duty steel slats, this platform bed delivers exceptional stability and long-lasting durability. The raised footboard helps keep your mattress securely in place throughout the night, while integrated anti-noise strips minimize friction and eliminate squeaks for a quiet, restful sleep. No box spring needed.

Choose the finish that best complements your bedroom style.
🤍Beige Velvet – A soft, elegant neutral that brightens your bedroom and creates a warm, inviting atmosphere with a touch of luxury.

🩶Grey Velvet – A sleek, contemporary finish that blends effortlessly with modern décor while helping conceal everyday dust and wear.

The innovative snap-in slat system makes assembly faster and easier with fewer screws required. All parts are clearly labeled, and the included tools and step-by-step instructions help you complete installation quickly and effortlessly.
Queen Size:BF1-10005-US-E2Q-DLSN
King Size:BF1-10005-US-E2K-DLSN
We offer free shipping on most items; however, some products may incur a shipping fee based on the destination and weight of the items. The exact amount will be displayed at checkout.
Notice: Currently, we only ship to the continental US; we do not ship to Alaska, Hawaii, or Puerto Rico.
Please refer to https://www.snhomee.com/pages/shipping-delivery for specific shipping policies.
Time: We offer a 90-day money-back guarantee, which means you can request a return within 90 days of receiving the item.
Request: When exchanging items, all items must be in the same condition that you received it, unopened, unworn or unused, with original tags, and in its original packaging. You"ll also need the receipt or proof of purchase. When returning items, all items must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You"ll also need the receipt or proof of purchase.
Fee: If the product has no quality problems, you must bear the return and exchange fees yourself.
If you receive a defective, incorrect or incomplete item, please contact us immediately and attach a photo of the damaged product (if applicable) so that we can promptly re-issue you a good product or refund you.
Notice: Please keep all items and packaging materials until your claim is resolved. For a specific return policy, please refer to https://www.snhomee.com/pages/return-refund-policy
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