Customer Service support@snhomee.com




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We have overseas warehouses in Houston, Los Angeles, and New Jersey, and the delivery time is 3-8 business days. We only ship to 48 contiguous states and Washington D.C. within the US, excluding Alaska, Hawaii and Puerto Rico..
Each order is delivered by a third-party provider (e.g. FedEx, UPS, Amazon) to the address you provide. Depending on the workload of the logistics company, the estimated delivery time is 5-10 business days (2 business days for order processing and 3-8 business days for delivery). In the event of force majeure, it will delay the processing of the order.
Total Shopping Assurance| 100% Hassle-Free Service
We have a 90-day return policy, which means you can apply for a return within 90 days of receiving the item.
Non-Returnable Items: Used, Clearance, promotional, or custom-made items (unless defective), Return requests made after 90 days.
If there is no quality problem, you need to bear the return cost yourself.
To initiate a return, you can contact us at support@snhomee.com. If your return is accepted, we will send you a specific return shipping label(only supported by FedEx) and instructions on how and where to send the package.
3-Year Manufacturer’s Warranty | Professional Tech Support
All warranty questions can be consulted by our service email: support@snhomee.com
All our products carry a 3-year warranty.We would recommend that you read carefully the relevant instructions contained in your user manual.They contain conditions for their correct usage which if not followed will invalidate your warranty.
Snhomee will repair or replace, at our discretion and free of charge to the original purchaser, any parts covered by this warranty that on examination, by Snhomee staff, are found to be defective in material and/or workmanship.
Any unauthorised attempt by anyone other than the manufacturer to repair or dismantle a piece of product will invalidate the warranty. You should never make alterations to the design of the product or adapt it in any way – to do so will invalidate the warranty.
We will not be liable for a products failure in the following circumstances:
You continue to use the product after notifying us of any faults.
The defect arises because you failed to follow instructions as to its storage, installation, commissioning, use or maintenance.
Fabric damage resulting from misuse, negligence, abuse, accident or incorrect cleaning.
Unauthorised or incorrect repairs, alterations and modifications.
Damage to the product from misuse, negligence, abuse or accident.
Damage caused from normal wear and tear.
Damage caused by common carrier abuse or mishandling and any special, indirect, incidental and/or consequential damages.
Snhomee is a trusted name in cabinet furniture, known for its quality, innovation, and timeless design.
All warranty questions can be consulted by our service email: support@snhomee.com
All our products carry a 3-year warranty.We would recommend that you read carefully the relevant instructions contained in your user manual.They contain conditions for their correct usage which if not followed will invalidate your warranty.
Snhomee will repair or replace, at our discretion and free of charge to the original purchaser, any parts covered by this warranty that on examination, by Snhomee staff, are found to be defective in material and/or workmanship.
Any unauthorised attempt by anyone other than the manufacturer to repair or dismantle a piece of product will invalidate the warranty. You should never make alterations to the design of the product or adapt it in any way – to do so will invalidate the warranty.
We will not be liable for a products failure in the following circumstances:
You continue to use the product after notifying us of any faults.
The defect arises because you failed to follow instructions as to its storage, installation, commissioning, use or maintenance.
Fabric damage resulting from misuse, negligence, abuse, accident or incorrect cleaning.
Unauthorised or incorrect repairs, alterations and modifications.
Damage to the product from misuse, negligence, abuse or accident.
Damage caused from normal wear and tear.
Damage caused by common carrier abuse or mishandling and any special, indirect, incidental and/or consequential damages.
The crisp white body and contrasting black accents create a clean modern farmhouse look—ideal for neutral, contemporary, and transitional bedrooms.

• Full: 56.3"W × 85.4"L × 46.5"H — A practical fit for solo sleepers, teens, guest rooms, and modern apartment bedrooms.
• Queen: 62.6"W × 90.4"L × 46.5"H — A versatile choice for couples, everyday bedrooms, and stylish primary suites.
• King: 78.4"W × 90.6"L × 46.5"H — Offers generous shared space for couples and family bedrooms without sacrificing style.

More Room, Less Clutter: Store spare bedding, clothing, shoes, and everyday essentials beneath the bed to keep bedroom surfaces and floor space clear.
Storage Without Extra Furniture: Add practical bedroom storage without a bulky dresser—ideal for apartments, guest rooms, and bedrooms with limited closet space.

Up to 260 Gallons of Storage: Four extra-large under-bed drawers offer generous capacity for everyday necessities and seasonal items.
Smooth, Convenient Access: Rolling wheels allow each drawer to glide in and out easily, keeping everything within reach.
Smart Headboard with LED, Charging & Storage
Created for modern living, this multifunctional headboard combines soft ambient lighting, convenient charging, and easy-access storage in one practical design. It keeps bedside essentials within reach while adding a cleaner, more organized look to your bedroom.
• RGB LED lighting
• Built-in outlets and USB ports
• 2-tier open storage shelf

Built with a durable steel frame, 12 reinforced slats, and 9 support legs, this bed frame provides strong and stable support for everyday use. Anti-slip grippers, fabric-wrapped slats, and built-in foam help reduce movement and noise for a quieter, more secure sleep experience.

Setup is streamlined with clearly labeled parts, included tools, and step-by-step instructions. Most customers complete assembly in about 60 minutes.
Two people make it easier, but solo assembly is completely manageable. Our responsive support team is always available if you need assistance with installation or replacement parts.
• Recommended mattress height: 8–12"
• Box spring + mattress: up to 12" total
• Mattress sold separately
⚠️ IMPORTANT – Size Match Check
If you are purchasing this bed together with a mattress, please confirm that the mattress size matches the interior dimensions of this bed frame.
Every Snhomee product is backed by a 3-year warranty with free shipping on every order.
Our support team is available 24/5 to assist with assembly, replacement parts, and product-related questions, ensuring dependable help whenever needed.
We offer free shipping on most items; however, some products may incur a shipping fee based on the destination and weight of the items. The exact amount will be displayed at checkout.
Notice: Currently, we only ship to the continental US; we do not ship to Alaska, Hawaii, or Puerto Rico.
Please refer to https://www.snhomee.com/pages/shipping-delivery for specific shipping policies.
Time: We offer a 90-day money-back guarantee, which means you can request a return within 90 days of receiving the item.
Request: When exchanging items, all items must be in the same condition that you received it, unopened, unworn or unused, with original tags, and in its original packaging. You"ll also need the receipt or proof of purchase. When returning items, all items must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You"ll also need the receipt or proof of purchase.
Fee: If the product has no quality problems, you must bear the return and exchange fees yourself.
If you receive a defective, incorrect or incomplete item, please contact us immediately and attach a photo of the damaged product (if applicable) so that we can promptly re-issue you a good product or refund you.
Notice: Please keep all items and packaging materials until your claim is resolved. For a specific return policy, please refer to https://www.snhomee.com/pages/return-refund-policy
Nice
Good quality. It took three of us about 3 hours to assemble, but we also had two toddlers running around and keeping us busy. The assembly itself was easy—just more time-consuming with the little ones around.
the bed arrived in a timely manner and the instructions were very easy to understand and i especially liked how all the screws/hardware were in their own packets in one long packet. the bed is exactly like the pictures and im very glad i purchased it
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