Customer Service support@snhomee.com





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All warranty questions can be consulted by our service email: support@snhomee.com
All our products carry a 3-year warranty.We would recommend that you read carefully the relevant instructions contained in your user manual.They contain conditions for their correct usage which if not followed will invalidate your warranty.
Snhomee will repair or replace, at our discretion and free of charge to the original purchaser, any parts covered by this warranty that on examination, by Snhomee staff, are found to be defective in material and/or workmanship.
Any unauthorised attempt by anyone other than the manufacturer to repair or dismantle a piece of product will invalidate the warranty. You should never make alterations to the design of the product or adapt it in any way – to do so will invalidate the warranty.
We will not be liable for a products failure in the following circumstances:
You continue to use the product after notifying us of any faults.
The defect arises because you failed to follow instructions as to its storage, installation, commissioning, use or maintenance.
Fabric damage resulting from misuse, negligence, abuse, accident or incorrect cleaning.
Unauthorised or incorrect repairs, alterations and modifications.
Damage to the product from misuse, negligence, abuse or accident.
Damage caused from normal wear and tear.
Damage caused by common carrier abuse or mishandling and any special, indirect, incidental and/or consequential damages.
We have overseas warehouses in Houston, Los Angeles, and New Jersey, and the delivery time is 3-8 business days. We only ship to 48 contiguous states and Washington D.C. within the US, excluding Alaska, Hawaii and Puerto Rico..
Each order is delivered by a third-party provider (e.g. FedEx, UPS, Amazon) to the address you provide. Depending on the workload of the logistics company, the estimated delivery time is 5-10 business days (2 business days for order processing and 3-8 business days for delivery). In the event of force majeure, it will delay the processing of the order.
Easy Return | 100% Worry-Free Shopping
We have a 90-day return policy, which means you can apply for a return within 90 days of receiving the item.
Non-Returnable Items: Used, Clearance, promotional, or custom-made items (unless defective), Return requests made after 90 days.
If there is no quality problem, you need to bear the return cost yourself.
To initiate a return, you can contact us at support@snhomee.com. If your return is accepted, we will send you a specific return shipping label(only supported by FedEx) and instructions on how and where to send the package.
This Bed Frame with Storage Headboard is designed with a 2-tier storage headboard and 4 integrated drawers, plus 13.6"" of under-bed storage space. It provides a complete storage solution for a neat and organized bedroom, ideal for storing glasses, water bottles, books, photo albums, and storage bins. Perfect as a storage bed frame for small spaces, apartments, or guest rooms.

The bed frame with charging station includes an integrated power strip with 2fast-charging ports and 1 Type-C port, allowing you to charge your phone, tablet, and e-reader simultaneously. A highly convenient modern platform bed frame with USB charging ports for everyday use.

This LED bed frame features over 60,000 color options and multiple lighting modes, including music sync via remote control or mobile app. Easily switch between bright white, warm amber, or vibrant RGB colors to match your mood—perfect for movie nights, relaxation, or romantic settings.

Built with 13 reinforced metal slats, this heavy duty metal bed frame supports up to 1100 lbs. The strong steel structure ensures long-lasting durability, stability, and a quiet sleeping experience. A reliable no box spring needed bed frame designed for everyday use.
Noise-Free Bed Frame Design
High-density foam padding is added to all metal connection points to effectively eliminate squeaks and noise. This noise-free bed frame ensures a peaceful and undisturbed sleep every night.

A 10-inch mattress provides the best balance of comfort, height, and design fit for this bed frame.
With the frame height (about 13.6""), it creates a total sleeping height of around 23–24"", which is within the ergonomic range for easy getting in and out of bed.
It also keeps the headboard storage, USB ports, and LED lights fully visible and usable without being blocked by a too-thick mattress.
Thinner mattresses may feel less comfortable, while thicker ones can make the bed too high and affect the overall look.

All parts are clearly labeled with step-by-step visual instructions. With included tools, two people can easily assemble this platform bed frame in about 60 minutes. Ideal for apartments, bedrooms, and guest rooms.
Installation Manual: 4TRBRF-DLSN
Installation Manual: 4TRCHF-DLSN
Installation Manual: 4TRBRQ-DLSN
Installation Manual: 4TRCHQ-DLSN
Installation Manual: 4TRBRK-DLSN
Installation Manual: 4TRCHK-DLSN
| Other Special Features of the Product | Charging Station, Headlight, Storage Drawer, with 2-Tier Headboard |
| Number of Drawers | 4 |
| Material Type | Metal |
| Headboard Material | Wooden |
| Required Assembly | Yes |
| Assembly Instructions Description | Attach legs with screws. Tighten using the provided tool. Connect headboard to side rails using bolts. Secure footboard. Place slats across frame. Assemble under-bed storage and attach to frame. Connect charging station and LED lights. Ensure all components are secure and stable. |
| Color | Brow n/ Black |
| Finish Types | Stained |
| Form Factor | Rectangular Bed Frame with Headboard and Drawers |
| Maximum Weight Recommendation | 1100 Pounds |
| Size | Full:79.5"L x 54.13"W x 43.7"H Queen:85.8"L x 60.43"W x 43.7"H King: 85.8"L x 76.2"W x 43.7"H |
We offer free shipping on most items; however, some products may incur a shipping fee based on the destination and weight of the items. The exact amount will be displayed at checkout.
Notice: Currently, we only ship to the continental US; we do not ship to Alaska, Hawaii, or Puerto Rico.
Please refer to https://www.snhomee.com/pages/shipping-delivery for specific shipping policies.
Time: We offer a 90-day money-back guarantee, which means you can request a return within 90 days of receiving the item.
Request: When exchanging items, all items must be in the same condition that you received it, unopened, unworn or unused, with original tags, and in its original packaging. You"ll also need the receipt or proof of purchase. When returning items, all items must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You"ll also need the receipt or proof of purchase.
Fee: If the product has no quality problems, you must bear the return and exchange fees yourself.
If you receive a defective, incorrect or incomplete item, please contact us immediately and attach a photo of the damaged product (if applicable) so that we can promptly re-issue you a good product or refund you.
Notice: Please keep all items and packaging materials until your claim is resolved. For a specific return policy, please refer to https://www.snhomee.com/pages/return-refund-policy
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