Customer Service support@snhomee.com





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Get 8% off orders over $500
Get 5% off orders over $200
We have overseas warehouses in Houston, Los Angeles, and New Jersey, and the delivery time is 3-8 business days. We only ship to 48 contiguous states and Washington D.C. within the US, excluding Alaska, Hawaii and Puerto Rico..
Each order is delivered by a third-party provider (e.g. FedEx, UPS, Amazon) to the address you provide. Depending on the workload of the logistics company, the estimated delivery time is 5-10 business days (2 business days for order processing and 3-8 business days for delivery). In the event of force majeure, it will delay the processing of the order.
Total Shopping Assurance| 100% Hassle-Free Service
We have a 90-day return policy, which means you can apply for a return within 90 days of receiving the item.
Non-Returnable Items: Used, Clearance, promotional, or custom-made items (unless defective), Return requests made after 90 days.
If there is no quality problem, you need to bear the return cost yourself.
To initiate a return, you can contact us at support@snhomee.com. If your return is accepted, we will send you a specific return shipping label(only supported by FedEx) and instructions on how and where to send the package.
3-Year Manufacturer’s Warranty | Professional Tech Support
All warranty questions can be consulted by our service email: support@snhomee.com
All our products carry a 3-year warranty.We would recommend that you read carefully the relevant instructions contained in your user manual.They contain conditions for their correct usage which if not followed will invalidate your warranty.
Snhomee will repair or replace, at our discretion and free of charge to the original purchaser, any parts covered by this warranty that on examination, by Snhomee staff, are found to be defective in material and/or workmanship.
Any unauthorised attempt by anyone other than the manufacturer to repair or dismantle a piece of product will invalidate the warranty. You should never make alterations to the design of the product or adapt it in any way – to do so will invalidate the warranty.
We will not be liable for a products failure in the following circumstances:
You continue to use the product after notifying us of any faults.
The defect arises because you failed to follow instructions as to its storage, installation, commissioning, use or maintenance.
Fabric damage resulting from misuse, negligence, abuse, accident or incorrect cleaning.
Unauthorised or incorrect repairs, alterations and modifications.
Damage to the product from misuse, negligence, abuse or accident.
Damage caused from normal wear and tear.
Damage caused by common carrier abuse or mishandling and any special, indirect, incidental and/or consequential damages.
Snhomee is a trusted name in cabinet furniture, known for its quality, innovation, and timeless design.
All warranty questions can be consulted by our service email: support@snhomee.com
All our products carry a 3-year warranty.We would recommend that you read carefully the relevant instructions contained in your user manual.They contain conditions for their correct usage which if not followed will invalidate your warranty.
Snhomee will repair or replace, at our discretion and free of charge to the original purchaser, any parts covered by this warranty that on examination, by Snhomee staff, are found to be defective in material and/or workmanship.
Any unauthorised attempt by anyone other than the manufacturer to repair or dismantle a piece of product will invalidate the warranty. You should never make alterations to the design of the product or adapt it in any way – to do so will invalidate the warranty.
We will not be liable for a products failure in the following circumstances:
You continue to use the product after notifying us of any faults.
The defect arises because you failed to follow instructions as to its storage, installation, commissioning, use or maintenance.
Fabric damage resulting from misuse, negligence, abuse, accident or incorrect cleaning.
Unauthorised or incorrect repairs, alterations and modifications.
Damage to the product from misuse, negligence, abuse or accident.
Damage caused from normal wear and tear.
Damage caused by common carrier abuse or mishandling and any special, indirect, incidental and/or consequential damages.
Heavy-Duty 850 LBS Metal Storage Shelving | All-Round Space Organizer
Tired of flimsy racks that wobble under weight? Our reinforced metal shelving delivers rock-solid support to tidy every messy corner of your home.Crafted with thick reinforced metal frames, this storage rack holds up to 850 LBS evenly without sagging or shaking. It’s a durable, trustworthy storage companion for all your heavy tools, bulk supplies and household goods, built to serve you for years.
Compact Footprint, Max Vertical Storage
Dimension: 24"W × 14"D × 59"H
Its slim compact base won’t hog precious floor space, while the tall vertical frame unlocks tons of extra storage. Ideal for narrow pantries, tight garage nooks and small apartment layouts.
Tired of Crowded, Disorganized Countertops?
One Heavy-Duty Storage Rack Cleans Up Your Entire Kitchen Space.
One shelf = two storage solutions!
Split our sturdy metal rack into 2 compact units for countertops, or keep it whole for tall pantry storage.
Custom Adjustable Layer Heights
Every shelf level is fully height adjustable. Modify the vertical gap freely to fit tall bottles, large storage boxes, bulky kitchen appliances or oversized gear — tailor the storage layout exactly to your items.
instantly.Multi-Scene Universal Storage Solution
Works seamlessly across every room of your space:Kitchen pantry, living room, bathroom, bedroom, garage, laundry room, office & basement.Store seasonings, canned goods, snack packs, cleaning bottles, storage bins, hand tools and more.
Robust Rust-Resistant Metal Build
We use high-grade solid metal with anti-rust & scratch-proof finishing. No bending, fading or corrosion even with daily heavy use, perfect for damp bathrooms, humid kitchens and dusty garages.
Tool-Free 10-Minute Solo Assembly
No screws, no extra hardware, no complicated instructions. One person can snap the whole unit together within 10 minutes. Skip tedious setup and start organizing.
We offer free shipping on most items; however, some products may incur a shipping fee based on the destination and weight of the items. The exact amount will be displayed at checkout.
Notice: Currently, we only ship to the continental US; we do not ship to Alaska, Hawaii, or Puerto Rico.
Please refer to https://www.snhomee.com/pages/shipping-delivery for specific shipping policies.
Time: We offer a 90-day money-back guarantee, which means you can request a return within 90 days of receiving the item.
Request: When exchanging items, all items must be in the same condition that you received it, unopened, unworn or unused, with original tags, and in its original packaging. You"ll also need the receipt or proof of purchase. When returning items, all items must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You"ll also need the receipt or proof of purchase.
Fee: If the product has no quality problems, you must bear the return and exchange fees yourself.
If you receive a defective, incorrect or incomplete item, please contact us immediately and attach a photo of the damaged product (if applicable) so that we can promptly re-issue you a good product or refund you.
Notice: Please keep all items and packaging materials until your claim is resolved. For a specific return policy, please refer to https://www.snhomee.com/pages/return-refund-policy
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