Customer Service support@snhomee.com





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Get 8% off orders over $500
Get 5% off orders over $200
We have overseas warehouses in Houston, Los Angeles, and New Jersey, and the delivery time is 3-8 business days. We only ship to 48 contiguous states and Washington D.C. within the US, excluding Alaska, Hawaii and Puerto Rico..
Each order is delivered by a third-party provider (e.g. FedEx, UPS, Amazon) to the address you provide. Depending on the workload of the logistics company, the estimated delivery time is 5-10 business days (2 business days for order processing and 3-8 business days for delivery). In the event of force majeure, it will delay the processing of the order.
Total Shopping Assurance| 100% Hassle-Free Service
We have a 90-day return policy, which means you can apply for a return within 90 days of receiving the item.
Non-Returnable Items: Used, Clearance, promotional, or custom-made items (unless defective), Return requests made after 90 days.
If there is no quality problem, you need to bear the return cost yourself.
To initiate a return, you can contact us at support@snhomee.com. If your return is accepted, we will send you a specific return shipping label(only supported by FedEx) and instructions on how and where to send the package.
3-Year Manufacturer’s Warranty | Professional Tech Support
All warranty questions can be consulted by our service email: support@snhomee.com
All our products carry a 3-year warranty.We would recommend that you read carefully the relevant instructions contained in your user manual.They contain conditions for their correct usage which if not followed will invalidate your warranty.
Snhomee will repair or replace, at our discretion and free of charge to the original purchaser, any parts covered by this warranty that on examination, by Snhomee staff, are found to be defective in material and/or workmanship.
Any unauthorised attempt by anyone other than the manufacturer to repair or dismantle a piece of product will invalidate the warranty. You should never make alterations to the design of the product or adapt it in any way – to do so will invalidate the warranty.
We will not be liable for a products failure in the following circumstances:
You continue to use the product after notifying us of any faults.
The defect arises because you failed to follow instructions as to its storage, installation, commissioning, use or maintenance.
Fabric damage resulting from misuse, negligence, abuse, accident or incorrect cleaning.
Unauthorised or incorrect repairs, alterations and modifications.
Damage to the product from misuse, negligence, abuse or accident.
Damage caused from normal wear and tear.
Damage caused by common carrier abuse or mishandling and any special, indirect, incidental and/or consequential damages.
Snhomee is a trusted name in cabinet furniture, known for its quality, innovation, and timeless design.
All warranty questions can be consulted by our service email: support@snhomee.com
All our products carry a 3-year warranty.We would recommend that you read carefully the relevant instructions contained in your user manual.They contain conditions for their correct usage which if not followed will invalidate your warranty.
Snhomee will repair or replace, at our discretion and free of charge to the original purchaser, any parts covered by this warranty that on examination, by Snhomee staff, are found to be defective in material and/or workmanship.
Any unauthorised attempt by anyone other than the manufacturer to repair or dismantle a piece of product will invalidate the warranty. You should never make alterations to the design of the product or adapt it in any way – to do so will invalidate the warranty.
We will not be liable for a products failure in the following circumstances:
You continue to use the product after notifying us of any faults.
The defect arises because you failed to follow instructions as to its storage, installation, commissioning, use or maintenance.
Fabric damage resulting from misuse, negligence, abuse, accident or incorrect cleaning.
Unauthorised or incorrect repairs, alterations and modifications.
Damage to the product from misuse, negligence, abuse or accident.
Damage caused from normal wear and tear.
Damage caused by common carrier abuse or mishandling and any special, indirect, incidental and/or consequential damages.
【Space‑Saving Narrow Frame, Free Up Your Floor Space】
Featuring a slim profile, this metal storage rack takes up little floor space while retaining generous storage capacity. It fits neatly against walls, within narrow pantry gaps, next to washing machines, compact kitchen nooks and tight closet corners. Make the most out of limited room and keep walking paths clear and unobstructed.
Tired of messy piles and disorganized belongings taking over your home? This versatile storage rack sorts all your daily essentials onto separated layers. Every item stays clearly visible and easy to reach, turning disorder‑filled corners into neat, well‑arranged zones throughout your room.

Equipped with 8 roomy tiers, this shelving unit provides abundant vertical storage for kitchenware, pantry food, office supplies and workshop tools. Reinforced construction enables each tier to hold up to 150 lbs, reaching a total 1200 lbs weight capacity. Robust build prevents sagging and wobbling even under full load, reliably handling your heavy‑storage demands.

Highly versatile for diverse home layouts. The full 8‑tier unit can be separated into two standalone shorter racks to satisfy different storage scenarios. Every shelf height is independently adjustable to match your item sizes. Great for laundry rooms, pantries, kitchens, living rooms and closets.

Premium surface coating delivers outstanding resistance against rust, corrosion and water damage. It performs excellently in moisture‑prone areas including kitchens, bathrooms and basements. The smooth finish can be effortlessly wiped clean, keeping the shelf in great condition for years of use.

This adaptable shelving unit works seamlessly across your whole house. Perfect for pantries, bathrooms, laundry rooms and more. Store food, toiletries, cleaning supplies and household gear to bring tidy organization to every corner.

No tools are required to assemble these racks. The package includes all necessary components and adjustable parts, allowing you to complete a fast DIY installation. In just 10 minutes, you can set it up and put it to use – giving you more time to enjoy the extra storage space.

We offer free shipping on most items; however, some products may incur a shipping fee based on the destination and weight of the items. The exact amount will be displayed at checkout.
Notice: Currently, we only ship to the continental US; we do not ship to Alaska, Hawaii, or Puerto Rico.
Please refer to https://www.snhomee.com/pages/shipping-delivery for specific shipping policies.
Time: We offer a 90-day money-back guarantee, which means you can request a return within 90 days of receiving the item.
Request: When exchanging items, all items must be in the same condition that you received it, unopened, unworn or unused, with original tags, and in its original packaging. You"ll also need the receipt or proof of purchase. When returning items, all items must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You"ll also need the receipt or proof of purchase.
Fee: If the product has no quality problems, you must bear the return and exchange fees yourself.
If you receive a defective, incorrect or incomplete item, please contact us immediately and attach a photo of the damaged product (if applicable) so that we can promptly re-issue you a good product or refund you.
Notice: Please keep all items and packaging materials until your claim is resolved. For a specific return policy, please refer to https://www.snhomee.com/pages/return-refund-policy
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