Customer Service support@snhomee.com
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We have a 90-day return policy, which means you can apply for a return within 90 days of receiving the item.
Non-Returnable Items: Used, Clearance, promotional, or custom-made items (unless defective), Return requests made after 90 days.
If there is no quality problem, you need to bear the return cost yourself.
To initiate a return, you can contact us at support@snhomee.com. If your return is accepted, we will send you a specific return shipping label(only supported by FedEx) and instructions on how and where to send the package.
We have overseas warehouses in Houston, Los Angeles, and New Jersey, and the delivery time is 3-8 business days. We only ship to 48 contiguous states and Washington D.C. within the US, excluding Alaska, Hawaii and Puerto Rico..
Each order is delivered by a third-party provider (e.g. FedEx, UPS, Amazon) to the address you provide. Depending on the workload of the logistics company, the estimated delivery time is 5-10 business days (2 business days for order processing and 3-8 business days for delivery). In the event of force majeure, it will delay the processing of the order.
All warranty questions can be consulted by our service email: support@snhomee.com
All our products carry a 3-year warranty.We would recommend that you read carefully the relevant instructions contained in your user manual.They contain conditions for their correct usage which if not followed will invalidate your warranty.
Snhomee will repair or replace, at our discretion and free of charge to the original purchaser, any parts covered by this warranty that on examination, by Snhomee staff, are found to be defective in material and/or workmanship.
Any unauthorised attempt by anyone other than the manufacturer to repair or dismantle a piece of product will invalidate the warranty. You should never make alterations to the design of the product or adapt it in any way – to do so will invalidate the warranty.
We will not be liable for a products failure in the following circumstances:
You continue to use the product after notifying us of any faults.
The defect arises because you failed to follow instructions as to its storage, installation, commissioning, use or maintenance.
Fabric damage resulting from misuse, negligence, abuse, accident or incorrect cleaning.
Unauthorised or incorrect repairs, alterations and modifications.
Damage to the product from misuse, negligence, abuse or accident.
Damage caused from normal wear and tear.
Damage caused by common carrier abuse or mishandling and any special, indirect, incidental and/or consequential damages.
Unleash massive storage potential with this industrial-strength clothing rack.Boasting 76"W x 18"D x 77"H dimensions, it features 5 adjustable closet rods and 5 sturdy wire shelves, offering 1,150 lbs total capacity to store back to school clothing, shoes, accessories, and more.
Say goodbye to messy rooms! This large-capacity wardrobe rack easily holds 300+ clothes, 30+ pairs of shoes, and 10+ storage boxes, turning clutter into an organized, stylish space. Perfect for bedrooms, walk-in closets, or apartments, it keeps everything in sight and within reach.
The Snhomee clothes rack can be DIY into both straight-line and L-shaped designs, offering 6 versatile configurations to fit different spaces. With adjustable hanging rods, it easily accommodates long coats, short tops, and more—perfect for bedrooms, walk-in closets, dorms, and apartments.
With a commercial-grade frame and reinforced structure, each pipe is precisely engineered and measured (up to 19.2mm diameter) to withstand heavy daily use without bending or breaking. Whether you're organizing your dorm, upgrading your closet, or managing commercial storage needs, this rack stands strong under pressure—holding up to 1150LBS. It’s not just storage, it’s peace of mind.
Constructed with premium thickened steel and reinforced joints, this closet organizer withstands heavy daily use. A scratch-resistant, anti-corrosion coating ensures durability in humid environments, making it ideal for bedrooms.
Assemble effortlessly in 15 minutes with the boltless, no-tool design—perfect for DIY beginners. Follow the step-by-step guide for seamless installation.
Backed by a 3-year warranty and round-the-clock customer service, Snhomee guarantees hassle-free ownership. Elevate your storage game with reliability and style!
We offer free shipping on most items; however, some products may incur a shipping fee based on the destination and weight of the items. The exact amount will be displayed at checkout.
Notice: Currently, we only ship to the continental US; we do not ship to Alaska, Hawaii, or Puerto Rico.
Please refer to https://www.snhomee.com/pages/shipping-delivery for specific shipping policies.
Time: We offer a 90-day money-back guarantee, which means you can request a return within 90 days of receiving the item.
Request: When exchanging items, all items must be in the same condition that you received it, unopened, unworn or unused, with original tags, and in its original packaging. You"ll also need the receipt or proof of purchase. When returning items, all items must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You"ll also need the receipt or proof of purchase.
Fee: If the product has no quality problems, you must bear the return and exchange fees yourself.
If you receive a defective, incorrect or incomplete item, please contact us immediately and attach a photo of the damaged product (if applicable) so that we can promptly re-issue you a good product or refund you.
Notice: Please keep all items and packaging materials until your claim is resolved. For a specific return policy, please refer to https://www.snhomee.com/pages/return-refund-policy
A fantastic way to turn the spare bedroom into a walk-in closet without destroying the walls. They’re very pleasing to look at and they’re very adorable.
This closet organizer is outstanding. Quality - better than expected. All parts are clearly labeled and assembly is quite easy. No tools needed - except a good tape measure so that you get the clips even so the shelves and hang bars are even. You will have a few ooops but nothing that can't be resolved. We bought four of these and were experts by the third one.
Easy put together-great for extra clothes
Nice sturdy unit. Purchased a couple of extra brackets from Home Depot to securely anchor the unit to the wall.
Good product! Relatively easy to put together. It did take two of us to do that and it would have been much more difficult if my husband wasn’t pretty tall - 6 ft. At 5 ft, I don’t think I could have done it myself. It fits perfectly in our closet and meets our needs. I’m glad we found and picked this unit!
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