Customer Service support@snhomee.com





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Get 8% off orders over $500
Get 5% off orders over $200
We have overseas warehouses in Houston, Los Angeles, and New Jersey, and the delivery time is 3-8 business days. We only ship to 48 contiguous states and Washington D.C. within the US, excluding Alaska, Hawaii and Puerto Rico..
Each order is delivered by a third-party provider (e.g. FedEx, UPS, Amazon) to the address you provide. Depending on the workload of the logistics company, the estimated delivery time is 5-10 business days (2 business days for order processing and 3-8 business days for delivery). In the event of force majeure, it will delay the processing of the order.
Total Shopping Assurance| 100% Hassle-Free Service
We have a 90-day return policy, which means you can apply for a return within 90 days of receiving the item.
Non-Returnable Items: Used, Clearance, promotional, or custom-made items (unless defective), Return requests made after 90 days.
If there is no quality problem, you need to bear the return cost yourself.
To initiate a return, you can contact us at support@snhomee.com. If your return is accepted, we will send you a specific return shipping label(only supported by FedEx) and instructions on how and where to send the package.
3-Year Manufacturer’s Warranty | Professional Tech Support
All warranty questions can be consulted by our service email: support@snhomee.com
All our products carry a 3-year warranty.We would recommend that you read carefully the relevant instructions contained in your user manual.They contain conditions for their correct usage which if not followed will invalidate your warranty.
Snhomee will repair or replace, at our discretion and free of charge to the original purchaser, any parts covered by this warranty that on examination, by Snhomee staff, are found to be defective in material and/or workmanship.
Any unauthorised attempt by anyone other than the manufacturer to repair or dismantle a piece of product will invalidate the warranty. You should never make alterations to the design of the product or adapt it in any way – to do so will invalidate the warranty.
We will not be liable for a products failure in the following circumstances:
You continue to use the product after notifying us of any faults.
The defect arises because you failed to follow instructions as to its storage, installation, commissioning, use or maintenance.
Fabric damage resulting from misuse, negligence, abuse, accident or incorrect cleaning.
Unauthorised or incorrect repairs, alterations and modifications.
Damage to the product from misuse, negligence, abuse or accident.
Damage caused from normal wear and tear.
Damage caused by common carrier abuse or mishandling and any special, indirect, incidental and/or consequential damages.
Snhomee is a trusted name in cabinet furniture, known for its quality, innovation, and timeless design.
All warranty questions can be consulted by our service email: support@snhomee.com
All our products carry a 3-year warranty.We would recommend that you read carefully the relevant instructions contained in your user manual.They contain conditions for their correct usage which if not followed will invalidate your warranty.
Snhomee will repair or replace, at our discretion and free of charge to the original purchaser, any parts covered by this warranty that on examination, by Snhomee staff, are found to be defective in material and/or workmanship.
Any unauthorised attempt by anyone other than the manufacturer to repair or dismantle a piece of product will invalidate the warranty. You should never make alterations to the design of the product or adapt it in any way – to do so will invalidate the warranty.
We will not be liable for a products failure in the following circumstances:
You continue to use the product after notifying us of any faults.
The defect arises because you failed to follow instructions as to its storage, installation, commissioning, use or maintenance.
Fabric damage resulting from misuse, negligence, abuse, accident or incorrect cleaning.
Unauthorised or incorrect repairs, alterations and modifications.
Damage to the product from misuse, negligence, abuse or accident.
Damage caused from normal wear and tear.
Damage caused by common carrier abuse or mishandling and any special, indirect, incidental and/or consequential damages.
1. 1176LBS Ultra-Heavy Duty & Rust-Proof Steel Construction
Built with premium thickened heavy-duty steel wire and reinforced with extra stiffeners, this storage shelving unit delivers exceptional load-bearing capacity—168 lbs per shelf and a total of 1176 lbs—far sturdier than flimsy ordinary racks. Adopted with advanced professional powder coating technology, the whole shelf features excellent rust resistance, oxidation resistance and scratch resistance, ensuring long-lasting durability and stable solid support for all your heavy items without bending or deforming.

2. Vertical Space-Saving & Perfect Compact Size
Measuring 71”H × 18”W × 18”D, this 7-tier wire shelving maximizes your unused vertical space perfectly. The compact and slim size fits seamlessly in narrow hallways, rental houses, storage rooms, kitchen pantries, basements and other limited spaces to add massive extra storage room. Made of premium lightweight yet tough materials, the whole rack is easy to move and reposition to meet your different space layout needs, helping you embrace a clutter-free and tidy living environment.
3. Fully Adjustable & Versatile Multi-Scene Use
Equipped with high-quality matching clips, the height of each shelf layer can be freely adjusted at will to fit items of different sizes, from small daily supplies to large bulky goods. For more flexible storage, this integrated 7-tier shelf can be freely split into 2 independent small shelving units for separate use in different corners. It is a multi-functional storage solution suitable for home, kitchen, pantry, garage, basement and more scenarios.
4. Tool-Free 10-Minute Quick Assembly & Safe Design
No complicated tools or professional skills are required for installation. The precise matching clips perfectly fit the support pole coils, paired with detailed clear installation instructions, allowing a single person to finish the whole assembly effortlessly within 10 minutes. We also provide thoughtful practical accessories, including 8 plastic caps for split use, 8 adjustable feet to adapt to uneven floors, and anti-tip components to enhance overall stability and ensure daily use safety.
5. Reliable After-Sales Service & Worry-Free Purchase
We adhere to strict product quality standards to bring you durable and reliable storage racks. To guarantee your shopping experience, we provide 24/7 professional customer support to solve any product usage and installation problems for you at any time. Meanwhile, a 3-year official warranty is offered, letting you enjoy long-term after-sales protection and make a completely worry-free purchase.
We offer free shipping on most items; however, some products may incur a shipping fee based on the destination and weight of the items. The exact amount will be displayed at checkout.
Notice: Currently, we only ship to the continental US; we do not ship to Alaska, Hawaii, or Puerto Rico.
Please refer to https://www.snhomee.com/pages/shipping-delivery for specific shipping policies.
Time: We offer a 90-day money-back guarantee, which means you can request a return within 90 days of receiving the item.
Request: When exchanging items, all items must be in the same condition that you received it, unopened, unworn or unused, with original tags, and in its original packaging. You"ll also need the receipt or proof of purchase. When returning items, all items must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You"ll also need the receipt or proof of purchase.
Fee: If the product has no quality problems, you must bear the return and exchange fees yourself.
If you receive a defective, incorrect or incomplete item, please contact us immediately and attach a photo of the damaged product (if applicable) so that we can promptly re-issue you a good product or refund you.
Notice: Please keep all items and packaging materials until your claim is resolved. For a specific return policy, please refer to https://www.snhomee.com/pages/return-refund-policy
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