Customer Service info.snhomee@gmail.com
Delivered in 3 to 8 working days.
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No-Hassle 100% Money-Back Guarantee!
We have a 90-day return policy, which means you can apply for a return within 90 days of receiving the item.
Non-Returnable Items: Used, Clearance, promotional, or custom-made items (unless defective), Return requests made after 90 days.
If there is no quality problem, you need to bear the return cost yourself.
To initiate a return, you can contact us at info.snhomee@gmail.com. If your return is accepted, we will send you a specific return shipping label(only supported by FedEx) and instructions on how and where to send the package.
We have overseas warehouses in Houston, Los Angeles, and New Jersey, and the delivery time is 3-8 business days. We only ship to 48 contiguous states and Washington D.C. within the US, excluding Alaska, Hawaii and Puerto Rico..
Each order is delivered by a third-party provider (e.g. FedEx, UPS, Amazon) to the address you provide. Depending on the workload of the logistics company, the estimated delivery time is 5-10 business days (2 business days for order processing and 3-8 business days for delivery). In the event of force majeure, it will delay the processing of the order.
All warranty questions can be consulted by our service email: info.snhomee@gmail.com
All our products carry a 3-year warranty.We would recommend that you read carefully the relevant instructions contained in your user manual.They contain conditions for their correct usage which if not followed will invalidate your warranty.
Snhomee will repair or replace, at our discretion and free of charge to the original purchaser, any parts covered by this warranty that on examination, by Snhomee staff, are found to be defective in material and/or workmanship.
Any unauthorised attempt by anyone other than the manufacturer to repair or dismantle a piece of product will invalidate the warranty. You should never make alterations to the design of the product or adapt it in any way – to do so will invalidate the warranty.
We will not be liable for a products failure in the following circumstances:
You continue to use the product after notifying us of any faults.
The defect arises because you failed to follow instructions as to its storage, installation, commissioning, use or maintenance.
Fabric damage resulting from misuse, negligence, abuse, accident or incorrect cleaning.
Unauthorised or incorrect repairs, alterations and modifications.
Damage to the product from misuse, negligence, abuse or accident.
Damage caused from normal wear and tear.
Damage caused by common carrier abuse or mishandling and any special, indirect, incidental and/or consequential damages.
Keep clothes pristine and spaces clutter-free with this heavy-duty garment rack featuring a zippered Oxford fabric cover. The innovative three-way zipper offers quick access from any angle, while the water-resistant material wipes clean effortlessly.
Measuring 45”W x 17.5”D x 81”H, this rack includes 2 adjustable hanging rods and 3 sturdy wire shelves—ideal for storing outfits, shoes, handbags, or bedding. Maintain a tidy room while maximizing vertical space!
Built with reinforced steel tubes and impact-resistant joints, this rack safely holds up to 445 lbs (176.5 lbs per shelf, 44 lbs per rod). A scratch-proof, rust-resistant coating ensures year-round resilience, while adjustable anti-tip feet enhance safety on uneven floors.
Glide seamlessly between rooms with 4 smooth-rolling wheels (2 lockable), perfect for moving laundry, seasonal items, or accessories. Park securely in tight spaces without sacrificing stability.
Assemble in minutes using the intuitive slip-sleeve locking system—no tools required! Clear step-by-step guides simplify setup. Enjoy peace of mind with 24/7 customer assistance and dedicated after-sales service.
Our shipping costs are calculated based on delivery time, shipping method, and destination. Please refer to the product description for specific details.The exact shipping fee will be displayed at checkout.
Notice: Currently, we only ship to the continental US; we do not ship to Alaska, Hawaii, or Puerto Rico.
Please refer to https://www.snhomee.com/pages/shipping-delivery for specific shipping policies.
Time: We offer a 90-day money-back guarantee, which means you can request a return within 90 days of receiving the item.
Request: The item you send back must be in the same condition as the item you received, unworn or unused, labelled, and in its original packaging.
Fee: If the product has no quality problems, you must bear the return and exchange fees yourself.
If you receive a defective, incorrect or incomplete item, please contact us immediately and attach a photo of the damaged product (if applicable) so that we can promptly re-issue you a good product or refund you.
Notice: Please keep all items and packaging materials until your claim is resolved. For a specific return policy, please refer to https://www.snhomee.com/pages/return-refund-policy
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