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We have a 90-day return policy, which means you can apply for a return within 90 days of receiving the item.
Non-Returnable Items: Used, Clearance, promotional, or custom-made items (unless defective), Return requests made after 90 days.
If there is no quality problem, you need to bear the return cost yourself.
To initiate a return, you can contact us at support@snhomee.com. If your return is accepted, we will send you a specific return shipping label(only supported by FedEx) and instructions on how and where to send the package.
We have overseas warehouses in Houston, Los Angeles, and New Jersey, and the delivery time is 3-8 business days. We only ship to 48 contiguous states and Washington D.C. within the US, excluding Alaska, Hawaii and Puerto Rico..
Each order is delivered by a third-party provider (e.g. FedEx, UPS, Amazon) to the address you provide. Depending on the workload of the logistics company, the estimated delivery time is 5-10 business days (2 business days for order processing and 3-8 business days for delivery). In the event of force majeure, it will delay the processing of the order.
All warranty questions can be consulted by our service email: support@snhomee.com
All our products carry a 3-year warranty.We would recommend that you read carefully the relevant instructions contained in your user manual.They contain conditions for their correct usage which if not followed will invalidate your warranty.
Snhomee will repair or replace, at our discretion and free of charge to the original purchaser, any parts covered by this warranty that on examination, by Snhomee staff, are found to be defective in material and/or workmanship.
Any unauthorised attempt by anyone other than the manufacturer to repair or dismantle a piece of product will invalidate the warranty. You should never make alterations to the design of the product or adapt it in any way – to do so will invalidate the warranty.
We will not be liable for a products failure in the following circumstances:
You continue to use the product after notifying us of any faults.
The defect arises because you failed to follow instructions as to its storage, installation, commissioning, use or maintenance.
Fabric damage resulting from misuse, negligence, abuse, accident or incorrect cleaning.
Unauthorised or incorrect repairs, alterations and modifications.
Damage to the product from misuse, negligence, abuse or accident.
Damage caused from normal wear and tear.
Damage caused by common carrier abuse or mishandling and any special, indirect, incidental and/or consequential damages.
No matter how your home is laid out, this clothes rack will fit perfectly into your space. This freestanding storage rack is available in two options: with wheels and without wheels, suitable for bedrooms, walk-in closets, laundry rooms, and more. Wheeled.ver dimensions: 79"H x 45.5"W x 16.5"D Wheel-free.ver dimensions: 77 "H x 45.5"W x 16.5"D Also available in black and pink (wheel-free) options, seamlessly blending into any home decor style.this rack easy to move around your dorm room or apartment.
Wheel-free.ver: Sturdy and durable, ideal for long-term fixed placement.
Wheel-equipped.ver: Easy to move, perfect for spaces requiring flexible adjustments, enabling quick reconfiguration.
The clothing rack is fully adjustable with shelves and rods that can be arranged in any configuration to suit your needs. Remove the lower rod to hang long coats or dresses, or adjust the shelves closer together for shoes and folded items. Personalize your layout for an organized and tailored storage solution.
Our rack features 360° swivel wheels, allowing you to move freely and smoothly across different floors, whether on hardwood or carpet. Each wheel is equipped with a secure locking mechanism to ensure the rack stays firmly in place.
Additionally, the anti-tip design and reinforced joints provide enhanced stability, even when fully loaded. Whether adjusting the position frequently or using it long-term, you can rely on the safety and convenience it offers.
Compared to other freestanding racks with wheels, this 79"H rolling wardrobe allows you to hang 2 rows of clothes without worrying about wrinkles. Additionally, you can hang coats or sweaters on the top and store pants or boots at the bottom. This design helps save you plenty of time getting dressed while keeping everything neat and organized.
Assembles in minutes with no extra tools—just snap and go. Compact foldable design fits easily under beds or in closets. Comes with a 3-year warranty and responsive customer support for total peace of mind.
We offer free shipping on most items; however, some products may incur a shipping fee based on the destination and weight of the items. The exact amount will be displayed at checkout.
Notice: Currently, we only ship to the continental US; we do not ship to Alaska, Hawaii, or Puerto Rico.
Please refer to https://www.snhomee.com/pages/shipping-delivery for specific shipping policies.
Time: We offer a 90-day money-back guarantee, which means you can request a return within 90 days of receiving the item.
Request: When exchanging items, all items must be in the same condition that you received it, unopened, unworn or unused, with original tags, and in its original packaging. You"ll also need the receipt or proof of purchase. When returning items, all items must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You"ll also need the receipt or proof of purchase.
Fee: If the product has no quality problems, you must bear the return and exchange fees yourself.
If you receive a defective, incorrect or incomplete item, please contact us immediately and attach a photo of the damaged product (if applicable) so that we can promptly re-issue you a good product or refund you.
Notice: Please keep all items and packaging materials until your claim is resolved. For a specific return policy, please refer to https://www.snhomee.com/pages/return-refund-policy
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