Customer Service support@snhomee.com





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All warranty questions can be consulted by our service email: support@snhomee.com
All our products carry a 3-year warranty.We would recommend that you read carefully the relevant instructions contained in your user manual.They contain conditions for their correct usage which if not followed will invalidate your warranty.
Snhomee will repair or replace, at our discretion and free of charge to the original purchaser, any parts covered by this warranty that on examination, by Snhomee staff, are found to be defective in material and/or workmanship.
Any unauthorised attempt by anyone other than the manufacturer to repair or dismantle a piece of product will invalidate the warranty. You should never make alterations to the design of the product or adapt it in any way – to do so will invalidate the warranty.
We will not be liable for a products failure in the following circumstances:
You continue to use the product after notifying us of any faults.
The defect arises because you failed to follow instructions as to its storage, installation, commissioning, use or maintenance.
Fabric damage resulting from misuse, negligence, abuse, accident or incorrect cleaning.
Unauthorised or incorrect repairs, alterations and modifications.
Damage to the product from misuse, negligence, abuse or accident.
Damage caused from normal wear and tear.
Damage caused by common carrier abuse or mishandling and any special, indirect, incidental and/or consequential damages.
We have overseas warehouses in Houston, Los Angeles, and New Jersey, and the delivery time is 3-8 business days. We only ship to 48 contiguous states and Washington D.C. within the US, excluding Alaska, Hawaii and Puerto Rico..
Each order is delivered by a third-party provider (e.g. FedEx, UPS, Amazon) to the address you provide. Depending on the workload of the logistics company, the estimated delivery time is 5-10 business days (2 business days for order processing and 3-8 business days for delivery). In the event of force majeure, it will delay the processing of the order.
Easy Return | 100% Worry-Free Shopping
We have a 90-day return policy, which means you can apply for a return within 90 days of receiving the item.
Non-Returnable Items: Used, Clearance, promotional, or custom-made items (unless defective), Return requests made after 90 days.
If there is no quality problem, you need to bear the return cost yourself.
To initiate a return, you can contact us at support@snhomee.com. If your return is accepted, we will send you a specific return shipping label(only supported by FedEx) and instructions on how and where to send the package.

Why wrestle with stiff springs or risk pinching your fingers with old-school manual tables? The Snhomee Smart Coffee Table brings automation to your living room. With a user-friendly control panel, you can effortlessly glide the tabletop from 24.8" to 32.7" in seconds. No heavy lifting, no jarring movements—just smooth, motorized precision that adapts to you, not the other way around.

Your living room wears many hats: it's a home office, a dining area, and a gaming zone. Now, your table keeps up.
The Scenario: Start your day checking emails at a comfortable desk height. Come evening, lower it slightly for a cozy dinner in front of the TV.
The Tech: With 3 Memory Presets, you can save your ideal heights. Whether you are tall or short, or switching between typing and eating, your customized setting is just one button press away.
We know that "wobbly" is the enemy of coffee tables. That’s why we ditched the shaky mechanisms found in cheaper alternatives.
Silence is Golden: Powered by a high-performance motor, the lift system operates at a whisper-quiet <50dB—quieter than a casual conversation. You can adjust the table late at night without disturbing your partner.
Zero Shake: Engineered with an upgraded metal frame, it supports up to 176 lbs with zero shaking during lifting. Your morning coffee stays safely in the mug, even while the table is moving.
Transform your space from a workspace to a party zone instantly. The built-in RGB LED lighting system offers 20 colors and dynamic transition effects, all controllable via remote.
Movie Night: Set a dim, warm glow to enhance the cinema experience.
Game Day: Switch to vibrant, pulsing colors to match the energy of your gaming session. It’s not just a table; it’s the centerpiece of your room’s atmosphere.
Beneath the sleek black surface lies a spacious hidden compartment. It’s the perfect hiding spot for those living room essentials that usually create clutter—blankets, pillows, game controllers, and bulky remotes. Keep your space looking showroom-ready while having everything you need right at your fingertips.
Finished in a classic minimalist black, this table complements any modern decor. But it’s tough, too. The waterproof and scratch-resistant desktop is built to withstand daily wear, from accidental soda spills to dropped keys. A simple wipe is all it takes to keep it looking brand new for years to come.
We offer free shipping on most items; however, some products may incur a shipping fee based on the destination and weight of the items. The exact amount will be displayed at checkout.
Notice: Currently, we only ship to the continental US; we do not ship to Alaska, Hawaii, or Puerto Rico.
Please refer to https://www.snhomee.com/pages/shipping-delivery for specific shipping policies.
Time: We offer a 90-day money-back guarantee, which means you can request a return within 90 days of receiving the item.
Request: When exchanging items, all items must be in the same condition that you received it, unopened, unworn or unused, with original tags, and in its original packaging. You"ll also need the receipt or proof of purchase. When returning items, all items must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You"ll also need the receipt or proof of purchase.
Fee: If the product has no quality problems, you must bear the return and exchange fees yourself.
If you receive a defective, incorrect or incomplete item, please contact us immediately and attach a photo of the damaged product (if applicable) so that we can promptly re-issue you a good product or refund you.
Notice: Please keep all items and packaging materials until your claim is resolved. For a specific return policy, please refer to https://www.snhomee.com/pages/return-refund-policy
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